Terms, Policies & Conditions

Aadarana Trust

Plot No. 84, NRI Colony,
Beside AMS MBA College Campus,
Kismathpur, Gandipet Mandal,
Rangareddy District, Hyderabad – 500086, Telangana, India
Email: aadarana2013@gmail.com | Phone: +91 95538 05112

1. Overview

Aadarana Trust does not typically engage in the sale or shipment of goods or products, as we are a non-profit charitable organization. However, from time to time, we may distribute physical items such as receipts, certificates of donation, promotional materials, or awareness kits to our donors, sponsors, or beneficiaries. This Shipping Policy outlines the procedures and timelines involved in such cases.

2. Shipping Scope

• Donor Acknowledgment Kits (if opted for during donation).
• Receipts or Official Communication that require physical dispatch.
• Event Participation Kits for volunteers or campaign partners.
• Awareness Material for distribution during campaigns or drives.

3. Shipping Method & Carriers

All items will be dispatched through reliable courier partners or the Indian Postal Service, depending on the location, cost, and nature of the shipment. We reserve the right to choose the most suitable service provider for delivery.

4. Shipping Charges

• No shipping charges will be levied on donors for official correspondence (e.g., receipts).
• For any merchandise or awareness material (if applicable), shipping charges will be mentioned clearly at the time of request/registration.

5. Delivery Timeframes

• Within India: 7–14 working days from the date of dispatch.
• Remote Areas: May take additional 3–5 working days.
• International Deliveries: Currently not supported unless explicitly communicated.

Note: Delivery timelines are approximate and may vary due to unforeseen circumstances such as postal delays, natural calamities, or administrative issues.

6. Tracking & Confirmation

If a tracking number is available, it will be shared with the recipient via email or SMS (if applicable). For queries regarding the status of a shipment, recipients may contact us using the contact information provided above.

7. Incorrect or Incomplete Address

Aadarana Trust shall not be responsible for failed deliveries due to incorrect or incomplete addresses provided by the recipient. In such cases, re-shipment may be considered at the discretion of the Trust and may incur additional charges.

8. Lost or Damaged Items

In rare cases of loss or damage during transit, please notify us within 7 days of expected delivery. We will attempt to resend the items if deemed appropriate, at no additional cost.

9. Changes to the Shipping Policy

We reserve the right to amend this Shipping Policy at any time. Changes will be updated on our website and effective immediately upon posting.

Personal Information

Aadarana Trust uses its best efforts to respect the privacy of its online visitors. At our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our website. Aadarana Trust only gathers personally identifiable data, such as names, addresses, zip/postal codes, e-mail addresses, etc., when voluntarily submitted by a visitor. For example, we ask for personal information on our online donation pages, and use this information to acknowledge receipt of your donation for tax purposes. Aadarana Trust does not sell or trade such information collected to third parties. We will not share personally identifiable information with third parties unless authorized by the person submitting the information or required by law.

Credit Card Information Security

Aadarana Trust Payment Gateway to protect the security of your transaction and the confidentiality of your personal information. This makes it extremely difficult for anyone else to intercept the credit card information you send to us. Credit card information is not sold or traded to third parties. We will not share credit card information with third parties unless required by law.

If you still have concerns about the security of your credit card information, contributions may also be made by email: suddu@smilealways.org, or by sending personal checks or money orders to us.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Donations

We request information from the visitor on our donation form. A visitor must provide contact information (such as name, e-mail and mailing address) and payment information (such as credit card number and expiration date). This information is used for billing purposes and for sending receipt of the donation. If we have trouble processing a donation, the information is used by us to contact the visitor. If the visitor has given permission for the information's release, the visitor's name and contact information may be shared with carefully selected organizations and charities we feel our donors would want to know about. Where requested, we will provide information on larger donations to appropriate charities and donors for tax purposes. Financial and credit card information are NEVER released.

Opt-Out

If you supply us with your postal address or e-mail address on-line you may receive periodic mailings from us with information on our programs and services. If you do not want to receive postal mail or e-mail from us in the future, please let us know by sending email to us at: info@smilealways.org or writing to us at the above address and telling us that you do not want to receive postal mail or e-mail from us. Some mailings are prepared well in advance, so please allow up to three months for your request to be properly reflected on our mailing lists.

Cookies

Visitors should be aware that non-personal information and data may be automatically collected by Aadarana Trust Website through the use of cookies. Cookies are small text files a Website can use to recognize repeat visitors, facilitate the visitor's ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor's system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. Aadarana Trust uses cookie technology only to obtain non-personal information from its online visitors in order to improve visitors' online experience and facilitate their visit within our site.

External Links

This website may contain links to other sites. Unless we expressly state otherwise, Aadarana Trust makes no representations whatsoever concerning the content of those sites. The fact that Aadarana Trust has provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation with respect to such site, its owners, or its providers. There are risks associated with using any information, software, or products found on the Internet, and Aadarana Trust cautions you to make sure that you understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet. In addition, we encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. These other sites may collect or solicit personal data or send their own cookies to your computer. Please be aware that Aadarana Trust is not responsible for the privacy practices of other websites. Please check the privacy statements of these other sites for more information about their policies on collection and use of personal information.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use visitors' personally identifiable information in a manner significantly different from that stated at the time of collection we will notify visitors via e-mail and won't disclose this information unless express information is granted. However, if visitors have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.

Sharing

Legal Disclaimer Though we make a good faith effort to preserve visitor privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Interactive Features

From time to time our site requests information from visitors via interactive features, such as surveys or quizzes. Participation in these features is completely voluntary and the visitor therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and e-mail), and information on the visitor's interests. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and providing pertinent information to participants. Visitors' personally identifiable information is not shared with third parties.

Referrals

If a visitor elects to use our referral service for informing a friend about our site, we ask them for the friend's name and e-mail address. Aadarana Trust will automatically send the friend a one-time e-mail with an introduction to Aadarana Trust and an invitation to visit the site. The one-time e-mail will include the name of the person making the referral. Aadarana Trust stores this information for the sole purpose of sending this one-time e-mail and tracking the success of our referral program. The friend may contact Aadarana Trust at unsubscribe (aadarana2013@gmail.com) to request the removal of this information from our database.